Privacy Policy


  1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

Identity: VERAZU

Email: info@verazu.com


  1. WHAT ARE THE PURPOSES OF PROCESSING YOUR PERSONAL DATA?

The personal data you provide during your experience on verazu.com will be processed for the following purposes:

  • Processing your online orders: We use your personal information to process and deliver your order, including sending emails or text messages to inform you about the status of your shipment.

  • Processing order returns.

  • Responding to your questions and inquiries.

  • Sending you commercial communications via email or other electronic means to inform you of new products, special offers, and updates related to the Website, when you have consented by subscribing to our Newsletter. You can change your preferences for receiving such communications by accessing the “My Account” section. Additionally, you can unsubscribe from our Newsletter at any time by sending an email to info@verazu.com or following the instructions provided at the bottom of each communication.


  1. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The legal basis for processing your data is to fulfill the contractual relationship in the case of purchases and their follow-up, and your consent and legitimate interest in the case of sending commercial communications.


  1. HOW LONG WILL YOUR DATA BE RETAINED?

Your data will be processed for as long as necessary to manage the purchase of the products or services you have acquired, including possible returns, complaints, or claims related to the purchase. Once this relationship ends, the data may be kept for the time required by applicable law.

We will also process your data during your subscription to our Newsletter and the sending of commercial communications, until you request to unsubscribe or cancel your subscription.


  1. WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

Your personal data will not be shared with third parties, except where such data sharing is required by law or when the provision of a service requires it. In this case, your personal data will only be shared with third parties when necessary for contract processing, invoicing, or when you have given prior consent.


  1. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

You have the following rights, which can be exercised by sending an email to info@verazu.com:

  • Right of access: You have the right to obtain confirmation as to whether or not we are processing personal data concerning you, and to access the personal data we hold about you.

  • Right of rectification: You have the right to request the rectification of your personal data if they are inaccurate, including the right to complete any incomplete data. Remember, if you are a registered user, you can access the relevant section in your account to modify or update your personal data.

Please keep in mind that by actively providing your personal data through any means, you guarantee they are accurate and true. Any loss or damage caused to this Website, its responsible party, or any third party due to the provision of false, inaccurate, or incomplete information in the registration forms will be the sole responsibility of the user. Please remember that you should generally only provide your own personal data, not that of third parties.

  • Right to erasure/Right to be forgotten: You have the right to request the deletion of your personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

  • Right to restriction: You have the right to request the limitation of the processing of your data, in which case it will only be retained for the exercise or defense of claims.

  • Right to data portability: You have the right to request the portability of the personal data you have provided us in a structured, commonly used, and machine-readable format, to transmit it to another data controller, provided this is technically feasible.

  • Right to object: You have the right to object to the processing of your personal data.

  • Right to file a complaint: You have the right to file a complaint with the relevant data protection authority, particularly with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).


  1. INFORMATION ABOUT COOKIES

We use cookies, which are small files containing information about your browsing on this Website, and their primary purpose is to facilitate your navigation. Please read our Cookie Policy for more detailed information on the cookies we use, their purpose, and other relevant information.